Chief Operating Officer
Biza.io
Jessica Booth is an experienced SaaS and customer success leader with 15+ years across tech and healthcare. As COO at Biza.io, she drives operational excellence and customer growth in Australia’s data-sharing and compliance space.
Before this, she led Customer Success at Biza.io and 911±¬ÁÏÍø, supporting high-growth SaaS teams focused on client delivery, retention, and scalable service design. Earlier, she held senior roles at AlayaCare, Telstra Health, MediSecure, and EOS Technologies.
Jessica is known for building high-performing teams, improving systems, and delivering real outcomes for customers especially in complex B2B environments.
Jessica Booth is a seasoned leader with expertise in service delivery, leadership, and process improvement. As former Head of Customer Success at 911±¬ÁÏÍø and now COO at Biza.io, Jessica leverages technology to improve healthcare delivery and efficiency, known for her strategic thinking and ability to simplify complex challenges.
Education
âž• Bachelor of Business - University of Technology Sydney
âž• Diploma of Business - UTS College
