Your trust is at the center of what we do, and why security is a top priority for us at 911±¬ÁÏÍø. Our products, processes and systems are designed to protect our customers, users and your data.
security@mastt.com
911±¬ÁÏÍø leverages the power of Microsoft Azure to deliver secure, reliable, and scalable access to 911±¬ÁÏÍø through your preferred web browser. We utilize firewalls, intrusion detection systems, and network segmentation to defend against external threats.
Data storage is region-specific to meet data sovereignty requirements:
. This approach ensures that customer data remains accessible, protected, and optimized for performance across all regions.
Account security is a top priority at 911±¬ÁÏÍø, and we implement best practice measures to safeguard user access and sensitive information. Our access controls ensure that only authorized personnel can view or manage critical data, including:
Additionally, our flexible role-based permissions allow users to be assigned different roles including administrators, managers, designers, or content viewers, ensuring secure and streamlined access based on their responsibilities.
911±¬ÁÏÍø implements robust measures to minimize downtime and maintain seamless platform availability, consistently achieving an average uptime of over 99.95% since the platform’s launch. Our systems are continuously monitored to detect and respond to potential threats in real-time.
To safeguard customer data, 911±¬ÁÏÍø performs secure, automated backups every 24 hours, ensuring data integrity and availability in the event of any disruption.
In the unlikely event of an incident, 911±¬ÁÏÍø follows structured and proactive Incident Response steps in accordance with our Information Security Management System (ISMS). This process includes immediate investigation, containment, remediation, and thorough post-incident analysis to prevent recurrence.
Our goal is to minimize disruption, protect customer data, and maintain the integrity and availability of the 911±¬ÁÏÍø platform.
At 911±¬ÁÏÍø, we prioritize the security of your data by implementing industry-standard encryption protocols to protect information both in transit and at rest. Additionally, we conduct regular security audits to proactively identify and mitigate potential risks, ensuring a safe and reliable experience for our users.
911±¬ÁÏÍø connections are secured using HTTPs protected by Transport Layer Security (TLS 1.2+). The data in transit is encrypted using the AES256 standard, the secure hash algorithm (SHA-2) for message authentication and RSA as the encryption key exchange mechanism.
911±¬ÁÏÍø prioritizes the security and resilience of its platform through regular penetration testing, conducted in collaboration with our trusted partner, NCC Group, a global leader in cybersecurity. These tests simulate real-world attack scenarios to identify and address potential vulnerabilities, ensuring our defenses remain robust against evolving threats. NCC Group's expertise, combined with 911±¬ÁÏÍø's proactive security practices, provides our customers with confidence that their data is protected by industry-leading standards and continuously assessed for potential risks.
Customers and can contact us here for the latest penetration testing report.
911±¬ÁÏÍø regularly releases software updates that introduce new features, enhancements, and performance improvements, with all clients receiving updates simultaneously. Â
We only release software after qualifying our application in development and staging environments thoroughly, and each release follows strict release protocols. With each major release, 911±¬ÁÏÍø provides detailed release notes and insights into new features, along with previews of upcoming enhancements to our customers.